Perfect Fit Guarantee
Easy Measurements
It’s easy to take your measurements. Just follow the instructions and you will get a perfect fit. And you don’t need a tailor! Anyone in your family, or a friend can take your measurements by just watching our measurement videos, or by following the written instructions. It usually takes just 10 minutes, and it’s fun!
Perfect-Fit Masters
New Wear Well garments are hand-made by experienced tailors, based on the measurements you supply. Follow New Wear Well measurement instructions carefully and the garments should fit – perfectly. However, sometimes items may need to be adjusted and so New Wear Well offers a perfect fit guarantee. After you have chosen your fabric, suit style, and customization options, and have placed the order – our designer and master tailor go through your profile, measurements, and all the details you have provided. Then they create a custom prototype just for you. And then begins the magic of the suit stitching craft to give you a suit you will fall in love with.
Alteration Credit
If an order requires adjustments, New Wear Well will provide a credit of up to $75 for local tailoring. You can apply for an alteration credit within 14 days of your order being shipped. Once processed, your credit will appear on your credit card statement within 14 days. Please note that if items were purchased with a gift certificate it will be reimbursed for your alteration credit before another payment source.
Happy Remake
If a tailor deems the order unalterable, New Wear Well will gladly remake it free of charge. On occasion your suit cannot be altered, New Wear Well will remake it for you. To apply for a remake, please submit your claim to our Customer Care team within 14 days of your order being shipped. New Wear Well reserves the right to deny remake requests in circumstances where alterations can be completed locally. Items cannot be remade based on customization changes. Individuals are responsible for return shipping costs of remade items. Due to limited fabric supply, some items may be unavailable to be remade and you may be asked for an alternative fabric for your remake order.
TOP GRADE FABRIC
New Wear Well master tailors are known to weave their magic on the fabric to turn that into an amazing perfect-fit custom tailored suit. We have learnt the craft from our forefathers who passed onto us the nitty-gritty as well as the finer nuances of each aspect of tailoring the best suits for men. We blend that knowledge with the new-age things we have explored to give you perfect fit, best custom tailored suits that will be your proud possessions. For us, each custom tailored suit that we make is a piece of art.
